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The Shippers Group knows warehousing and logistics. We have been handling consumer goods, automotive and food products in our 4.8 million square feet since 1901. And we are intensely focused on continuous improvement of our processes and operations with our goal of providing the ultimate customer experience. The Shippers Group continues to promote this by measuring key performance indicators (KPIs) for our clients. Here’s what we learned are the top indicators for warehousing and logistics success. 

When it comes to packaging, The Shippers Group has helped companies of every size with their retail packaging needs. We offer several packaging options from variety packs and bag sealing to point-of-purchase displays and kitting. Our company has the experience and skilled staff to package your products safely and efficiently. 

In his 18 months of leadership as The Shippers Group President, Rob Doyle has introduced several changes focusing on initiatives that are meant to improve the overall customer experience. Attention is in the areas of procedures, training, internal auditing and continuous improvement as we look to perfect our processes to ensure a high level of quality in our service offerings. At The Shippers Group, we know consumers’ satisfaction with our customers’ products is a direct outcome of our ability to provide the ultimate supply chain experience for our customers. The Shippers Group helps our customers achieve on-time and accurate deliveries to consumers in the markets served by our customers.

It's the ninth straight BRC Certification by the Grand Lakes team who recently underwent this year's BRC audit and is once again proud to retain an AA rating. The rating is the highest announced audit rating possible for the BRC Storage and Distribution Standard Audit. 

The Shippers Group is committed to fostering an open workplace culture. They support this by  keeping the lines of communication open for their employees. The leadership team developed a regular Town Hall meeting at each Shippers Group facility to facilitate the Roundtable Discussion Board. 

Five to seven employees are asked to come to the meeting with suggestions for improvement in their locations and other "hot" topics. A variety of topics are covered including benefits, safety, and workplace training. Employees are encouraged to present ideas, voice opinions and ask questions.  

"We invest in our people and we believe that good ideas can come from every level of the company. The Shippers Group is a place where employees are given opportunities to share their innovative ideas for improvements and discuss their challenges," says Rob Doyle, president of The Shippers Group.