In his 18 months of leadership as The Shippers Group President, Rob Doyle has introduced several changes focusing on initiatives that are meant to improve the overall customer experience. Attention is in the areas of procedures, training, internal auditing and continuous improvement as we look to perfect our processes to ensure a high level of quality in our service offerings. At The Shippers Group, we know consumers’ satisfaction with our customers’ products is a direct outcome of our ability to provide the ultimate supply chain experience for our customers. The Shippers Group helps our customers achieve on-time and accurate deliveries to consumers in the markets served by our customers.
The Shippers Group Customer Experience
Topics: Warehousing, eCommerce, Transportation, 4PL
The Shippers Group Reports Strong Growth In 2018
Focused on quality, procedures and process improvements, The Shippers Group is experiencing strong performance in 2018. In his 18 months of leadership as President, Rob Doyle has introduced several changes centered on initiatives that improve the overall customer experience while increasing revenue and profit for the company. "While we rely on our strong heritage of integrity and hard work as a family owned company, today we are moving The Shippers Group to become an even more proficient supply chain partner," says Rob Doyle.
Topics: Warehousing, Technology, Packaging, eCommerce, Transportation, 4PL
Inbound Logistics Magazine Features The Shippers Group's Expertise
The Shippers Group President Rob Doyle was recently featured in the excerpt from “Georgia: Pathways to Progress” in Inbound Logistics magazine. On expansion in Georgia, Doyle explains, "The state is booming. Demand for warehouse space has surged in recent months. We've seen a significant increase in demand for our packaging and e-commerce services. We are stepping up every functional area within our company through process improvements, training, and talent acquisition to provide warehousing, packaging, and e-commerce solutions and exceptional service."
Topics: Technology, News Room, Transportation, Accolades & Awards
Austell Welcomes General Manager Donavon Smith
Having the leadership and operational expertise to successfully manage The Shippers Group’s Gretna, Virginia facility as their General Manager for the past three years, Donavon Smith has accepted the role of General Manager of The Shippers Group in Austell, Georgia. Donavon brings more than 25 years of experience and leadership in distribution operations. In his new role, Donavon oversees 540,000 square feet of multi-client space and 85 employees serving food and CPG customers. Daily he directs the team in receiving, storage, shipping and value add services such as fulfillment and packaging.
Topics: Warehousing, Packaging, Transportation
Dina Garnsey, Skilled Trainer for The Shippers Group
Dina Garnsey is leading training programs at The Shippers Group as Director of Training and Process Excellence. Dina is applying new ways to help employees better develop and harness their skills. Her focus is on training operating processes and procedures, basic warehousing functions such as receiving and shipping, inventory management, systems, forecasting and budgets. She brings more than 25 years of experience in logistics to this position. She has worked as Operations Manager for Target Distribution Center in retail distribution, Director at Landstar managing warehousing and LTL services, and Director of 3PL distribution services at Exel and XPO. Dina is accomplished at helping employees discover their own skills and nurturing development through training, goal-setting and accountability.
Topics: Warehousing, Transportation