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Your company has decided to partner with a 3PL provider to handle your warehousing and distribution needs and you approach your supply chain partner. What’s next? Several onboarding steps should be taken with your supply chain partner to make the transition a smooth one. Many factors play into this transition. No matter the size and complexity of your business, and regardless of the type of agreement needed, i.e. public or dedicated warehousing, communication and planning are key to success leading up to and after the go-live date.

Limited supply within the 3PL warehousing industry is causing stress on logistics networks, however, much of this anxiety can be avoided. Add quarter-end or year-end into the equation and pressures mount to achieve sales goals and exceed customer expectations. 

The Shippers Group knows warehousing and logistics. We have been handling consumer goods, automotive and food products in our 4.8 million square feet since 1901. And we are intensely focused on continuous improvement of our processes and operations with our goal of providing the ultimate customer experience. The Shippers Group continues to promote this by measuring key performance indicators (KPIs) for our clients. Here’s what we learned are the top indicators for warehousing and logistics success. 

In his 18 months of leadership as The Shippers Group President, Rob Doyle has introduced several changes focusing on initiatives that are meant to improve the overall customer experience. Attention is in the areas of procedures, training, internal auditing and continuous improvement as we look to perfect our processes to ensure a high level of quality in our service offerings. At The Shippers Group, we know consumers’ satisfaction with our customers’ products is a direct outcome of our ability to provide the ultimate supply chain experience for our customers. The Shippers Group helps our customers achieve on-time and accurate deliveries to consumers in the markets served by our customers.

It's the ninth straight BRC Certification by the Grand Lakes team who recently underwent this year's BRC audit and is once again proud to retain an AA rating. The rating is the highest announced audit rating possible for the BRC Storage and Distribution Standard Audit.